At Grainline Woodworks, we’re committed to delivering handcrafted quality with clarity and care. This Shipping Policy outlines how we handle your orders so you know exactly what to expect.

 

What You Can Expect

• Order Processing Time
  Most orders are processed within 2–5 business days. Custom builds or larger projects may require additional lead time, which we’ll confirm with you directly.

• Shipping Costs
  Shipping fees are calculated at checkout based on your location, item size, and delivery method. Grainline Woodworks does not cover shipping costs—these are paid by the customer at the time of purchase.

• Domestic & International Shipping
  We ship across Canada and offer select international delivery options. For international orders or special delivery requests, please contact us for a tailored solution.

• Service Interruptions
  In rare cases—such as weather delays or carrier disruptions—we’ll notify you immediately and provide updated delivery timelines.

• Tracking & Delivery
  Once your order ships, you’ll receive a tracking number and estimated delivery window. We work with trusted carriers to ensure your items arrive safely and on time.

 

If you have questions about shipping, delivery options, or custom arrangements, we’re here to help. Your project deserves precision—from the first cut to the final mile.